Refund Policy
This Refund Policy explains when refunds may be available for services, bookings, or membership-related payments made to First Crown Inn and Suites India Private Limited.
By purchasing any of our services, you agree to the terms described in this policy unless a separate written agreement states otherwise.
Refunds may be considered only in genuine cases such as duplicate payments, unprocessed bookings, or approved cancellations.
If a customer is charged more than once for the same transaction, the excess amount may be refunded after verification.
Approved refunds are usually processed within 7 to 10 working days through the original payment method or an agreed alternative.
Services already delivered, used memberships, or completed travel arrangements may not be eligible for refund.
Any cancellation request must be submitted through our official contact channels. Refund approval depends on the status of the booking or service and the terms applicable at the time of purchase.
Where a refund is approved, the amount returned may exclude bank charges, payment gateway fees, or non-recoverable service costs if applicable.
We may ask for payment proof, transaction ID, or other supporting documents before processing any refund request.
We may update this Refund Policy from time to time. Any changes will be published on this page and will apply from the date of posting.
Contact Us
If you have any questions about this Refund Policy or want to request a cancellation or refund review, please contact us.
Office Address: G-67, Patel Nagar-III, Ghaziabad, Uttar Pradesh 201001.
Phone: +91 9711 311708
Email: info@firstcrowninn.com
First Crown Inn and Suites India Private Limited creates luxurious, personalised holidays with attention to every detail, so you can travel with confidence and ease.
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